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Shipping

U.S. Shipping Policies: 

We are no longer guaranteeing on time arrival for shipments in time for Christmas via Standard Shipping. Please select UPS 2nd Day Air for expedited shipping options. Cut-off for expedited shipping is Thursday, 12/20 for all regions.

Contiguous USA

Standard Shipping: Our flat rate of $4.95 ships out within 24 hours, usually reaching you in 3-5 business days. 

For orders of the Choose Your Own Adventure tabletop game to the contiguous states, shipping costs $7.95.

Shipping to Alaska/Hawaii 

Alaska/Hawaii: We aim to provide you with the best possible shipping price. Currently, we are offering weight-based shipping rates. Our flat weight-based rate ships via USPS First Class/Priority and breaks down as follows:

1-10 lbs (5 business days) for $6.95

10-25 lbs (5 business days) for $15.95

25-60 lbs (5 business days) for $30

Shipments of the game to Alaska and Hawaii are $11.

If you prefer your items to be sent via another shipping carrier, please contact us at 1-888-422-7993, or e-mail orders@chooseco.com to arrange overnight shipping.

Please allow 24 hours for a response if contacting during business hours (Monday-Friday, 9 AM until 5 PM Eastern Standard Time).  If you are trying to reach us Friday evening or over the weekend, we will respond as quickly as we can the following Monday morning.

All U.S. Orders will ship from Williston, Vermont.

For questions about rates please contact us at orders@chooseco.com or call customer service directly at: 1-888-422-7993. Customer service hours are 9 AM-4 PM EST and any calls outside of that time frame will be returned the following business day.

* For orders placed after 4 PM EST on Friday please allow an additional 1-2 days for delivery.  

International Orders:

Unfortunately, international shipping can be very expensive from our Williston, Vermont warehouse and we are currently unable to ship outside of the US.

You can purchase the series on Amazon in the UKChinaFranceIndia and Japan.

For additional inquiries on International orders, contact orders@chooseco.com

Return Policy:

Consumer Online Sales Returns:

Returns are accepted within 14 days of the date that the order was received. Customers are responsible for all return shipping costs, and books and other products must be in their original condition (shrink wrap intact for Box Sets, no bent edges or scuff marks, no cracked spines). 

Refunds will be issued to the original form of payment within 14 days of receipt of the returned merchandise.

Please e-mail us at orders@chooseco.com in order to obtain a Return Authorization prior to returning any merchandise. Once an RA is obtained, returns may be mailed to:

    Chooseco, LLC

    Returns Department

    82 Winter Sport Lane

    Williston, VT 05495

Returns to, and refunds from CYOA.com are only available to customers who purchased their items directly from our site.

Chooseco, LLC reserves the right to refuse credit if the merchandise returned is used or damaged.